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Inclusive banking
16 October
If you are in your 40’s or more, live in a city from a developed country and are in full possession of your...
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Communication is key
10 May
Much has been written about how banks large and small have been caught flat-footed in the face of the digital...
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Omnichannel is not enough
06 March
An omnichannel strategy can go sideways if it focuses on channels rather than on customers and their needs....
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Fintech disruption: a lasting driver of growth or...
18 December
  People need banking. Innovation is a necessary driver of growth in any economy and banks may have to...
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Omnichannel Banking: How Big Data can help
07 October
Offering a true Omnichannel experience to customers is based on capturing and processing the...
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Digital challenges for an omnichannel strategy
30 September
One of the present challenges of a wide range of industries, (wholesale, retail, banking, …), is...
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Omnichannel Banking
20 August
How multichannel banking fits in the customer centric orientation? This is one of the main questions to...
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