Digital Modular Banking
Improve your digital banking channels without replacing them. We help you grow as you want to, investing only in what you need to.
A full catalogue of financial services and transactions.
From transactional services for payments, transfers, cards and accounts, to account opening, loan requests and investment management.
Available in any existing digital channel: desktop, tablet, mobile, watches, kiosks…
Build personal relationships with customers by offering an experience based on behavioural patterns.
Tailor digital banking functionality, next best actions, language, UI and marketing to fit customer profiles.
Flexible and friendly content management platform that allows easy publishing of content across different channels.
A powerful platform when coordinated with marketing campaign management, where personalized content is delivered at the customer level.
Fully control and launch marketing campaigns at all levels. From Smart Segmentation combining individual offers with behavioral patterns, to total control of the content and communication channels.
Events and Rules
Define targets and events to launch marketing campaigns. Define contextual and behavioral parameters and let the platform translate them into actionable campaigns.
Deliver truly dynamic campaigns.
Use geomarketing in loyalty programs, branches or together with marketing campaigns to increase targeting efficiency.
Available with beacon and geofence technology; choose between long range actions or high-accuracy beacons zones.
Includes centralized management and an administration module to define notification launch details.
Real time Analytics
Business oriented real-time analytics to monitor transactional services as well as Marketing and Sales activities.
Track customer behaviour and transactions in real-time and react accordingly.
Predictive Analytics (sales boost and Customer retention)
Use predictive analytics to boost sales and retain customers. Improve customer service and targeting across all channels, including non-digital.
Incorporate data such as buying patterns, location information and social media interactions to refine customer profiles.
Automate the process and free up time for decision making.
Understand and learn from customer behaviour.
Track patterns to suggest future measures and determine desired banking actions.
Easy creation and automation of online forms.
Easy application for customers.
Easy editing and launching of forms.
Business Process Automation (BPA)
Connect channels and maintain a consistent customer experience with the BPA tool, when alternative channels such as IVR and a Contact Center need to be integrated and automated.
Allow customers to manage their financials and forecast effectively.
Integration with backend systems.
Cross selling oriented multichannel solution.
A centralized notification center for the bank to leverage digital capabilities.
Simplify and unify notification channels from a centralized system. Take advantage of digital channels to inform customers in a timely and consistent manner.
Centralized Security Management
Incorporate out-of-the-box features and administration tools based on J2EE open standards.
Access the high-level industry standards and partnerships with main providers in the e-security field.
Modular approach for plugging in and managing leading MFA systems in the market.
Including Soft Token integration in mobile banking applications.
Social Media Banking
Extend your digital banking platform to social media and take advantage of the corresponding features.
From collecting information to easy and secure transactions. Benefiting from sharing features and simplification of processes.